Matthew's Foods Online

Delivery & Shipping Policy

More about timescale & fee

You will receive an order confirmation email soon after payment is made. Please check your junk folder in case you haven't received one or reach us through live chat. 

We offer local delivery in KY1-KY7. And we provide standard shipping to other addresses in U.K. mainland.

A minimum spending of £15 will apply. 

Local Delivery (KY1-KY7)

Delivery date-picker available on cart page.

Free Local Delivery on orders above £50, delivery fee for orders between £15 - £49.9 starts from £3.99.

Delivery will be made to the address you provide when you place your order. Notification will be sent when items are out for delivery. We will deliver your order to the main entrance of the delivery address, where it is safe to do so, or otherwise as near as practicable to that entrance.

Standard Shipping

Available to U.K. Nationwide

Orders will be dispatched throughout Monday - Friday. We target to process every order within 24-48 hours. Shipping rate will be automatically calculated on checkout page based on parcel weight.

U.K. Mainland: 

Parcel under 5kg will be shipped with Hermes Standard Shipping (2-4 days). Parcels above 5kg will be dispatched with DPD, DHL or ParcelForce (1-2 days). 

Under 1kg · Hermes · £2.42

1-2kg · Hermes · £3.5

2-5kg · Hermes · £4.58

5-15kg · DPD/DHL · £5.81

15-29kg · ParcelForce · £7.65

Offshore U.K.:

Including Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands. 

Standard Shipping by ParcelForce from £7.65 for 28kg. 

If the buyer is unable to sign for the parcel after 3 attempted deliveries made by courier and resulted in the parcel being returned to us. It will be the buyer's responsibility to pay for the cost of re-delivery. Matthew's Foods will not be liable for any shipment delay.